OF ATOMS & LINES maintain full ownership of the products until full payment has been obtained. Unless notified otherwise, your order will be send off within 2-5 business days after it has been fully paid for. You will receive a confirmation mail once your order has been dispatched.
Small prints are wrapped in protective paper and shipped in secure heavyweight cardboard envelopes. Medium and large prints are wrapped in protective paper and shipped in secure cardboard packs. If you purchase more than one print, they will be shipped together in one pack. Up to three prints can be shipped together in one package, any further prints will be packed separately and additional shipping costs will apply.
All orders are handled through the Austrian post or DHL and are send as standard insured certified mail with a tracking number. The tracking number and corresponding link will be attached in the confirmation e-mail that you receive once your order has been sent off. Please note that shipping time will vary depending on your location.
Delivery within Austria and Europe: 1 - 5 business days
International Delivery: 7 - 10 business days
If you have questions about any of the products, please feel free to get in touch before your purchase. I´d be happy to help you with any inquiries.
Duties and Taxes
Please be aware that international orders may be subject to duties and taxes imposed by the destination country which are levied once a shipment reaches the recipient's country. In this case, you would be responsible for any additional charges. Unfortunately I have no control over this, nor can I determent if there will be any costs and what they may be. Customs policies vary widely from country to country but you can contact your local customs office for more information.
Of course I hope you will be happy with your order and I welcome your feedback. Because this is a small business, I am currently not able to offer refunds unless a damaged or wrong item was delivered. In the case of damages incurred by shipment, please send a photographic documentation and contact me right away.